Our goal is to offer you the best customer experience, no matter where you live. Every day, we deliver to thousands of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

Shipping

Shipping logistics providers: 4PX/EMS/DHL/UPS/USPS/FedEx

Processing time: All orders are shipped out within 48 hours of purchase.

Delivery Estimates: Usually within 2-16 working days (Shipping times are only estimates and unfortunately, cannot be guaranteed).

Shipping Method

Destination Shipping Method Ships From Working Days* Shipping Fee (USD)
Argentina FedEx China 3-7 45
Australia FedEx China 3-7 20
Austria DHL Belgium 2-5 0
Bahrain 4PX China 4-10 0
Belgium DHL / UPS Belgium 2-5 0
Brazil FedEx China 3-7 45
Bulgaria DHL Belgium 2-5 0
Canada 4PX China 4-15 0
Colombia FedEx China 3-7 45
Croatia DHL Belgium 2-5 0
Cyprus 4PX China 5-20 25
Czech Republic UPS Belgium 2-5 0
Denmark UPS Belgium 2-5 0
Estonia DHL Belgium 2-5 0
Fiji FedEx China 3-7 45
Finland DHL Belgium 2-5 0
France DPD Belgium 2-5 0
Germany DHL / UPS Belgium 2-5 0
Greece DHL Belgium 2-5 0
Hong Kong S.A.R. Postal Service China 3-5 0
Hungary UPS Belgium 2-5 0
Iceland FedEx China 3-7 45
Indonesia FedEx China 3-7 0
Ireland DHL Belgium 2-5 0
Israel 4PX China 5-15 15
Italy UPS Belgium 2-5 0
Japan FedEx China 3-7 0
Jordan DHL China 5-15 30
Kuwait 4PX China 5-15 15
Latvia DHL Belgium 2-5 0
Lithuania DHL Belgium 2-5 0
Luxembourg UPS Belgium 2-5 0
Macau S.A.R. Postal Service China 3-5 0
Malaysia FedEx China 3-7 0
Malta DHL Belgium 2-5 10
Mexico FedEx China 3-7 0
Montenegro DHL China 3-10 45
Netherlands UPS Belgium 2-5 0
New Zealand 4PX China 3-10 0
Norway FedEx China 3-7 0
Oman 4PX China 5-15 0
Philippines FedEx China 3-7 0
Poland DHL Belgium 2-5 0
Portugal DHL Belgium 2-5 0
Qatar 4PX China 5-15 15
Romania DHL Belgium 2-5 0
Russia Postal Service China 5-20 15
Saudi Arabia 4PX China 5-15 0
Serbia FedEx China 3-7 45
Singapore FedEx China 3-7 0
Slovakia DHL / UPS Belgium 2-5 0
Slovenia DHL Belgium 2-5 0
South Africa 4PX China 5-15 15
South Korea FedEx China 3-7 0
Spain UPS Belgium 2-5 0
Sweden UPS Belgium 2-5 0
Switzerland FedEx China 3-7 0
Thailand FedEx China 3-7 0
Turkey 4PX China 5-15 0
United Arab Emirates 4PX China 5-10 0
United Kingdom DHL Belgium 2-5 0
United States FedEx / UPS United States 2-6 0
Guam, United States FedEx China 3-7 45
Puerto Rico, United States FedEx China / United States 3-7 20
Alaska & Hawaii, United States UPS United States 3-8 30


**Note

1.Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.

2.When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.

3.We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at Support@ortur.net within 3 business days after receiving shipping.

Orders Tracking

After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped.

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