Product Protection

Ortur Insurance: Create with Confidence
We prioritize your safety and peace of mind. In addition to the 1-year manufacturer warranty, we’ve partnered with X-cotton and AIG to offer comprehensive insurance coverage for our laser engraving machine. 

Attention: If you wish to purchase additional insurance after receiving your laser engraving machine, you can do so here, but it must be added within 60 days of your original order. Any insurance purchased after 60 days will be invalid. You can use this link to purchase an accident and extended warranty for your laser engraving machine. You can purchase this extended warranty for all our laser engraving machine models.

Why Consider Product Protection?
In the event of product failure or accidental damage, Xcotton will facilitate repairs or replacements beyond manufacturer warranty. 

How to File a Claim?
If Your Covered laser engraving machine is damaged or malfunctioned, please report the issue at Xcotton Resolution Center. Visit sp.xcottons.com/parcel#/more to learn more.